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PLS READ BEFORE PLACE ORDER 买家必读
Helen Ng / 2010-05-03
  1. Sign Up as new member > Login as member to purchase.
  2. View product page > select the item you want > click on Add To Shopping Bag button to buy > click on Continue Shopping button to continue your purchase.
  3. Member can increase the quantity per design or delete the selected item in the Checkout page.
  4. Click on CHECKOUT when order is finalized. Please fill in the shipping address after checkout.
  5. Please kindly confirm the Purchase Order Form with our agent before payment is made.
  6. Do inform us once payment is made and we will send the items ordered for packaging and will send out for delivery on the following day. 1-2days are required for express shipping 
  7. Orders will be cancelled automatically if payment is not made within the 2 working days upon order made or without any further notice given for late payment

    Stock Return Policy

    Items are returnable or exchangable within 7 days upon receiving, if customer wants to return or exchange the item, please make sure that it complies with our policy below:

    Important Notes :

    1. Customers may need to cover the return and replacement shipping fees.
    2. Items must be return in the original packaging include taps, tag, carton or boxes. Any of these missing, the return request will not be entertained.
    3. If the request for returning is later than 7 days, we will not entertain it.
    4. We hope our customers would understand that we are running a low profit margin scheme in order to provide a competitive product pricing. Therefore we will only cover the shipping fees for the replacement items if the returned items are due to damaged stocks or items that stained massively.

    Returnable/Exchangable Section

    • Items that are terribly damage or stained.
    • If the size is far from your expectation then we allow exchange to be made with other sizes if available.
    • If material quality is not up to buyer's expectation, we will provide a new item replacement with the same size and color if available
    • If buyers are not satisfied with the quality of the design or cutting, buyers are allowed to exchange the design with others that are of the same pricing or higher. If a higher price item is selected, buyers are required to pay the remaining top-up value.  Return postage + Re-send postage is bear by Buyer

    .

User Comment(Total20User Comment Num)

  • tia ( 2016-02-01 20:31:10 )

    Transfer amount via online nak state bukti apa?

    Administratoryes.

    sample :-

    1. Order No. : 2016012768247
    2. Payer : Siti Isah Ithnin
    3. Amount : RM35.16\t
    4. Status: Successful
    5. Reference number: 2936658989
    6. Transaction date: 27 Jan 2016
    7. Transaction time: 20:54:25
    8. To Account:\t512062306490 NG SIEW CHOO (Maybank)
    9. Recipient email:\thelenfashion@live.com

  • Anonymous user ( 2015-11-20 06:05:41 )

    Hi admin, sye nak order baju. Adakah invoice akan dihantar melalui email atau disertakan bersama bungkusan courier?

    Administratorno, no invoice will attached

  • Sabariah ( 2015-09-27 22:20:30 )

    Hai admin saya adalah resaller...saya oder pakaian,bila saya klik chart,kenapa sistem tunjuk harga shop bukan hrga resaller

    Administratorwhen did u register as reseller ?

  • Anonymous user ( 2015-09-20 12:57:05 )

    Name:nor syahadah ahmad shah
    Username (Registered in our website):lightinthebox.co
    Email:lightinthebox.co@gmail.com
    Contact Number:017-6922940
    Address:pos 248 kg sg pul
    ai,84160 muar johor
    Your Online Boutique Name: lightinthebox.co
    Your Online Boutique URL:lightinthebox.co (instagram)
    Can u review & approved mine.then, i will bankin to u

    AdministratorYour application to become our Reseller has been approved.


    UPON APPROVAL , YOU NEED TO PAY A REGISTRATION FEES RM10.00 ( NOT
    REFUNDABLE) TO ACTIVE YOUR ACCOUNTS , THIS IS FOR LIFETIMES. ENSURE YOUR
    ACCOUNTS IS ACTIVE , AT LEAST WITH ONE TRANSACTION EACH MONTH.


    IF YOU FAIL TO DO THAT, YOUR ACCOUNTS WITH BE DOWNGREDED AND IF YOU WANT TO
    REACTIVE YOUR ACCOUNTS, YOU WILL NEED TO MAKE A SECOND TIMES OF REGISTRATION
    FEES.

    Do WHAT'S APP US if you have more question.
    > : 012-2828686
    >
    > Happy Business !
    > Thanks & Best Regards,
    > BEAUTY & FASHION HOUSE
    > H/P : 012-2828686
    www.helenfashion2u.com

  • Anonymous user ( 2015-09-15 05:10:33 )

    Hi admin, im interest to be your reseller, its still available?

    Administratoryes, please email to us to apply

  • amaliahasyyati ( 2015-08-20 09:43:00 )

    kalau bayar before pukul 12, akan terus post hari ni kan?

    Administratorno...tomorrow

  • Anonymous user ( 2015-08-15 09:39:53 )

    hi admin. im interested to be your reseller. Is it open for registration now? If yes, I would like to pay the fees immediately. Thank you admin.

    AdministratorYES, IT IS OPEN, PLEASE SEND US YOUR DETAILS AS PER REQUIRE

  • Gaigen ( 2015-05-05 21:43:47 )

    admin, boleh ajar saya macam mana mahu order??

    AdministratorPLS CLICK THE ITEMS U WANT. ADD TO CHART, THEN CLICK CHECK OUT.

  • niagaonline ( 2015-04-18 23:30:08 )

    2015041810112
    RM 45.06
    MAYBANK
    Status: Successful
    Reference number: 2411776214
    Transaction date: 18 Apr 2015
    Transaction time: 23:29:37

    AdministratorNoted

  • norzean78@yahoo.com ( 2015-03-27 21:42:51 )

    Adakah conformation ordet akan dihantar melalui email?

    AdministratorYes

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